Terms & Conditions

These Terms & Conditions ("Terms") are between you and Elliott Digital Systems LLC ("Elliott Digital Systems", "we", "us", "our"), the provider of the ProjectPilot AI service (the "Service"). By creating an account or continuing to use the Service, you agree to these Terms. If you use the Service on behalf of a company or other organization, you confirm that you have the authority to bind that organization, and "you" refers to that organization. If you use the Service as an individual, you confirm that you are of legal age to enter into a binding contract.

ProjectPilot AI is an AI-assisted project management platform for engineering and construction professionals. It generates meeting minutes from transcripts and documents, analyzes RFQ packages, tracks project baselines, detects potential scope changes, and drafts change orders and reports. We grant you a limited, non-exclusive, non-transferable right to use the Service within the limits of the subscription plan you select.

We do not guarantee that the Service will be uninterrupted or error-free, and we may modify, suspend, or discontinue features with reasonable notice where practicable.

You must not misuse the Service. In particular, you must not:

• Use the Service for any unlawful purpose, or to commit fraud or send spam.
• Upload content that infringes the intellectual property rights of others.
• Interfere with the security or operation of the Service, including introducing malware, probing or scanning for vulnerabilities, or scraping the Service.
• Reverse engineer the Service, resell or redistribute access to it, or circumvent technical limits of your plan.

The Service uses artificial intelligence to draft minutes, analyses, change orders, and reports. AI outputs may be inaccurate or incomplete and are provided as drafts for your review. You are responsible for:

• The prompts, documents, and other content you submit, and for having the rights to submit them.
• Reviewing and verifying the accuracy of all outputs before relying on them or sending them to clients.
• How you use the outputs. Outputs are not a substitute for professional engineering, legal, or contractual judgment and must not be used as regulated professional advice without qualified human oversight.

You must not use the Service to generate illegal content, defamatory or deceptive material, or content intended to mislead third parties. We may remove or restrict content, refuse or filter outputs, and suspend accounts that violate these rules.

We retain all ownership of the Service and its intellectual property, including the software, documentation, and branding. You retain ownership of the content you upload. You grant us a limited license to host and process your content solely to provide the Service to you. Subject to these Terms, the documents the Service generates for you (minutes, analyses, change orders, reports) are yours to use in your business.

If you believe content on the Service infringes your rights, contact us and we will investigate and, where appropriate, remove the content. Repeated infringement by a user may result in termination of their account.

You must provide accurate information when registering and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Paid plans are billed monthly and each plan begins with a free 7-day trial; you are not charged until the trial ends. Subscriptions renew automatically until cancelled. You may cancel at any time, and cancellation takes effect at the end of the current billing period. Plan changes take effect at the next billing date.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by Paddle's Buyer Terms.

We may suspend or terminate your access to the Service for material breach of these Terms, non-payment, security or fraud risk, or repeated or serious violations of our policies. When your access ends, your right to use the Service stops immediately. You may request an export of your data within 30 days of termination, after which we may delete it.

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Our aggregate liability to you is capped at the fees you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

You indemnify us against claims arising from your content, your unlawful use of the Service, or your violation of these Terms.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules, and disputes will be resolved in the courts located there unless applicable law requires otherwise. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for failures caused by events beyond our reasonable control. If any provision is found unenforceable, the rest of the Terms remain in effect.

Questions about these Terms can be sent to Elliott Digital Systems LLC via the contact details shown in the Service.