Privacy Notice

Elliott Digital Systems LLC ("we", "us", "our") provides the ProjectPilot AI service (the "Service"). For the personal data described in this notice, we are the data controller — we decide why and how your personal data is processed. You can contact us through the contact details shown in the Service.

• Account data — your name, email address, and login credentials, used to create and secure your account (legal basis: performance of our contract with you).
• Company and letterhead details — company name, address, phone, website, license number, and logo you provide in Settings, used to populate your documents (legal basis: performance of contract).
• Content you upload — transcripts, documents, meeting notes, RFQ packages, contacts, and project information you submit, used to provide the Service's analysis and document features (legal basis: performance of contract). You are responsible for having the right to share any personal data of others contained in these materials.
• Support messages — correspondence when you contact us, used to respond and resolve issues (legal basis: legitimate interests).
• Usage and device data — log data, IP address, device identifiers, and telemetry about how the Service is used, used for security, fraud prevention, and product improvement (legal basis: legitimate interests).

Payment card details are collected and processed directly by Paddle, our Merchant of Record; we never see or store your full card number.

• Service providers — hosting, database, analytics, and support tooling providers that process data on our behalf under contract.
• Paddle — our Merchant of Record, which receives the data needed to sell you the product, manage your subscription, process payments, handle tax compliance, and issue invoices.
• Google Ads — receives advertising measurement data (see Cookies below) where tracking is permitted.
• AI processing providers — the content you submit for analysis is processed by AI model providers solely to generate your results.
• Professional advisers — legal and accounting advisers where necessary.
• Authorities — where we are required to do so by law (legal basis: legal obligation).

We keep your personal data for as long as your account is active and as needed to provide the Service, meet legal obligations, and resolve disputes. When data is no longer needed, we delete or anonymise it. You may request an export of your data within 30 days of closing your account.

Depending on where you live, you may have the right to access, correct, or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent where processing is based on consent. You may also have the right to complain to your local data protection authority. To exercise any of these rights, contact us through the Service and we will respond within one month.

We apply appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and row-level isolation of each customer's data. No method of transmission or storage is perfectly secure, but we work to protect your information and will notify you of breaches where the law requires it.

The Service uses essential cookies and local storage to keep you signed in and make the application function. These are required for the Service to work.

We also use the Google Ads tag to measure whether our ads lead to free-trial sign-ups. When it runs, Google receives information such as the pages you visit on our website, an ad-click identifier, your browser and device details, and the fact that you started a free trial. We use this only for advertising measurement and to help Google optimize our ads. In the EEA, the UK, Switzerland and Canada, this tag runs only after you accept advertising cookies in our banner. We store your choice, when you made it and which version of this notice you saw. You can withdraw or change your choice at any time with the "Cookie settings" link at the bottom of our legal pages. Learn more about how Google uses data.

We may update this notice from time to time. If we make material changes, we will notify you through the Service or by email before they take effect.