Refund Policy

We want you to be confident in ProjectPilot AI, provided by Elliott Digital Systems LLC. Every plan starts with a free 7-day trial, and you are not charged until the trial ends. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team through the Service and we will help you. Please include the email address you used to subscribe so we can locate your order quickly.

You can cancel your subscription at any time from the Billing page in the Service or through Paddle. Cancellation stops future renewals; your access continues until the end of the current paid period. Cancelling a subscription and requesting a refund are separate actions — if you also want a refund for a recent charge, request it as described above.

Approved refunds are issued to your original payment method by Paddle. Depending on your bank or card provider, it can take several business days for the refund to appear on your statement.